Shipping Policy

Orders placed Monday through Friday (excluding holidays) will be processed within 1-2 business days once credit card authorization and verification have been obtained, then shipped. Orders placed on Saturdays and Sundays will begin processing the following business day. All customers will receive a confirmation email with tracking information when the order has shipped. Orders placed after 12PM CST or Saturday and Sunday will ship the next business day. Please allow 7-15 days to receive your item. Keep in mind,  we do not have control over the postal service.  This is an estimated delivery. 

INSURANCE OPTION

This option is available when you click "Add to Cart" for your purchase.

If your shipment is lost, stolen, or damaged in transit by our couriers, we've got you covered. You have the option to choose between a 100% product cost reimbursement or a free same product exchange, excluding the original shipping fees. Your satisfaction is our priority, and we want to ensure that you receive the product you ordered in perfect condition. Rest assured that in the unfortunate event of transit mishaps, we are here to swiftly address the issue and provide you with a resolution that best suits your preferences. Please refer to our detailed Refund/Return policy for more information on the process and requirements for lost, stolen, or damaged shipments.

INTERNATIONAL

All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. The Nichole Collection is not associated with these fees. All fees are to be paid for by the customer at the time of delivery. Most countries calculate shipping charges, taxes, tariffs and duties at checkout and the customer owes nothing additional at delivery.

MULTIPLE SHIPPING ADDRESSES

At this time, we can only ship to one address per order.

P.O. BOXES

All orders are shipped via United States Parcel Service (USPS) and cannot be delivered to P.O. Boxes.

SHIPPING CHARGES

ALL SHIPPING CHARGES ARE NON-REFUNDABLE. NO EXCEPTIONS.