1. Order Processing

Orders placed Monday through Friday (excluding weekends and holidays) will be processed within 2–3 business days, pending successful payment authorization and verification.

• Orders placed after 5:00 PM EST or on weekends/holidays will begin processing the next business day.
• Once shipped, customers will receive an email confirmation with tracking details.
• Estimated delivery times are 7–15 business days; these are approximations and may vary.

2. Shipping Policies

• Free shipping is available on orders of $75 or more, unless otherwise stated in a promotion.
• Promotional codes for free or discounted shipping are valid only if issued directly by The Nichole Collection and applied at checkout.
• If your item shows delivered, from the courier we consider your item(s) delivered.
• All shipping charges are non-refundable. No exceptions.

3. Multiple Shipping Addresses

We only ship to one address per order. For multiple addresses, separate orders must be placed.

4. P.O. Boxes

USPS has parcel size restrictions for P.O. boxes. Oversized packages may be held at a USPS location. The Nichole Collection is not responsible once the package is shipped.

5. Undeliverable Orders

We are not responsible for packages that are undeliverable due to:

• Incorrect shipping details
• Refusal of delivery
• Failure to retrieve packages from USPS or other carriers
• Or if USPS cannot locate your address

By placing an order with The Nichole Collection, you acknowledge and agree to these terms.